Mission
To deliver comprehensive and innovative IT solutions, specializing in ERPNext and Frappe framework, that empower our clients to streamline operations, accelerate growth, and stay ahead in a rapidly evolving digital landscape.
Vision
To be the leading provider of innovative ERPNext and Frappe-based IT solutions that empower businesses to excel in their core competencies, driving digital transformation and sustained competitive advantage.
Expanding Possibilities
Titansoft Limited is a trusted provider of ERP solutions, specializing in ERPNext implementation and Frappe framework development Solutions. We deliver end-to-end ERP services—from IT strategy and business process consulting to system deployment, customization, and ongoing support.
Our expertise in ERPNext empowers organizations to automate operations, enhance productivity, and maximize ROI by reducing costs and minimizing business risks. With scalable, future-ready solutions, we help businesses across industries embrace digital transformation and achieve operational excellence.
Discovery & Requirement Gathering
We begin by understanding your business goals, processes, and pain points. Through interviews, workshops, and process mapping, we collect detailed functional and technical requirements from stakeholders.
Key activities:
- Business process analysis
- Stakeholder interviews
- Identifying gaps in current systems
- Defining project scope and success metrics

Solution Design & Planning
Based on the findings, we design a tailored ERPNext solution architecture aligned with your unique workflows. This phase involves setting timelines, assigning resources, and defining milestones.
Key activities:
- ERP module mapping (HR, Sales, Accounting, etc.)
- Customization plan (if needed)
- Integration planning (e.g., M-Pesa, KRA eTIMS, CRM)
- Project roadmap and resource allocation

System Setup & Configuration
We install and configure ERPNext according to your business structure, including company details, chart of accounts, users and roles, workflows, and permissions.
Key activities:
- ERPNext instance setup (cloud or on-premise)
- Module-wise configuration
- Defining user roles and access controls
- Setting up approval workflows

Customization & Frappe Development
If your business processes require functionalities beyond standard ERPNext, we customize the system using the Frappe framework, ensuring scalability and performance.
Key activities:
- Custom app/module development
- Custom fields, forms, reports, and scripts
- Automation via Frappe workflows and server scripts
- Third-party API integrations (e.g., payment gateways, BI tools)
Data Migration
We extract, clean, validate, and import data from your legacy systems into ERPNext—ensuring accuracy and continuity of operations.
Key activities:
- Data mapping templates
- Validation checks and test imports
- Final data import and go-live data load
- Historical data archiving (if required)

User Training
We conduct hands-on training sessions tailored to different user roles (finance, HR, procurement, etc.), ensuring your team is confident using ERPNext.
Key activities:
- Role-specific training sessions
- User manuals and guides
- Admin training for in-house support teams
- Q&A and feedback collection
User Acceptance Testing (UAT)
We allow your team to test the system with real use cases to verify that the solution meets expectations and works as intended.
Key activities:
- End-to-end testing scenarios
- Bug fixing and final adjustments
- Feedback incorporation
- UAT sign-off

Go-Live & Deployment
Once everything is tested and approved, we move to production. Our team ensures a smooth transition with minimal disruption.
Key activities:
- Final system check
- Production deployment
- Cutover planning
- Live environment monitoring

Post-Go-Live Support
We provide continuous technical support and system optimization after go-live to ensure long-term success and user satisfaction.
Key activities:
- Ongoing helpdesk support
- Bug fixes and enhancements
- Performance monitoring
- Monthly check-ins and SLA-based support

Continuous Improvement & Scaling
As your business grows, we work with you to continuously refine and extend the ERP system with new features, modules, or integrations.
Key activities:
- Feedback-driven upgrades
- Feature expansions
- Version updates and patches
- Strategic IT planning

Why Choose Us
We specialize in ERPNext implementation and Frappe framework development, delivering solutions that are deeply aligned with your business goals.
From process analysis and system design to deployment, training, and support—we manage the full ERPNext lifecycle for a seamless transformation.
We customize ERPNext to meet your unique industry requirements, whether you’re in manufacturing, retail, healthcare, education, or services.
Our solutions go beyond software—they streamline workflows, reduce manual effort, and enhance efficiency across all departments.
We offer ongoing technical support, regular system optimization, and strategic guidance to ensure your ERP system evolves with your business.